Responsible gambling

Staying Safe while Enjoying Your Bet

At William Hill, we're committed to helping you have fun while betting responsibly. We understand that sometimes, it's hard to control how much or often you gamble, which is why we've put together a comprehensive guide on responsible gaming.

Setting Limits for Yourself

To ensure your bets stay within budget and don't negatively affect your daily life, consider setting limits on:

• The amount of money you spend in one session
• The number of times you bet per week or month
• Your overall betting expenditure

You can set these limits directly through our website or mobile app. You'll be asked to confirm that you'd like to change your limits, and you can always come back and adjust them if needed.

Taking Regular Breaks

Sometimes, taking a break from gambling is the best way to keep things under control. Consider setting time-outs for:

• A short period (e.g., 24 hours) after reaching a certain amount or losing a set amount
• A longer duration (e.g., several weeks or months) to help you gain some perspective

You can also request self-exclusion, which blocks your account and prevents you from placing bets for an extended period.

Staying in Control with Reality Checks

Reality checks are tools that remind you about the time you've spent gambling. These checks can be set up on our website or mobile app to help keep things under control:

• They'll send a reminder after 1, 2, or 4 hours of continuous play
• You can adjust your reality check settings anytime

We're here to support you every step of the way.

Seeking Help When You Need It

Don't hesitate to reach out if you need any assistance. Our team is available:

• Through live chat (on our website or mobile app)
• Via email
• In person at one of our retail shops

We're here for you, 24/7.

Additional Resources

For more information and support, feel free to visit the following resources:

• GAMSTOP: a UK-based service that helps block access to online gambling sites across all licensed operators
• BeGambleAware: an independent organization providing confidential guidance on managing your betting habits

By staying informed, you can ensure your gaming experiences are always enjoyable and safe.