Terms and conditions

TERMS AND CONDITIONS

1. ACCEPTANCE OF TERMS

These Terms and Conditions ("Terms") govern your use of our services (the "Services"). By accessing or using the Services, you accept these Terms and acknowledge that they create a binding contract between us.

2. DEFINITIONS

For purposes of these Terms:

• "we", "us" and "our" refer to William Hill Glasgow;
• "you" refers to any individual or entity using our Services; and
• "Services" means the online sportsbook, casino, bingo, poker, and other gaming products offered by us.

3. AGE AND IDENTITY

To use our Services, you must be at least 18 years old (or such higher minimum age as required in your jurisdiction). You are responsible for providing accurate identification and proof of address when requested by us.

4. USE OF SERVICES

You may only access the Services through legitimate means, including but not limited to accessing the website or mobile app from within a permitted territory.

5. GAMBLING RESPONSIBLY

We encourage you to gamble responsibly. If we reasonably believe that your use of our Services is associated with problem gambling, we reserve the right to restrict or suspend access to our Services until further notice.

6. RULES OF PLAY

You agree to comply with all applicable laws and regulations when using our Services, including those related to betting limits, promotions, and other gaming practices.

7. PROMOTIONS AND BONUSES

All promotional offers, bonuses, and special deals are subject to the specific terms and conditions set forth in the relevant promotion or bonus, which may vary from these Terms.

8. PAYMENT TERMS

You must meet all applicable payment obligations when using our Services, including deposits, withdrawals, and any fees associated with them.

9. SECURITY AND FAIR PLAY

We use industry-standard encryption to secure your personal data, financial transactions, and gaming activities. Our systems are regularly audited for fairness and randomness by independent third-party testing laboratories.

10. CUSTOMER SUPPORT

You can contact us through various support channels, including our website, email, phone, or live chat, with any questions, concerns, or complaints about our Services.

11. CHANGE OF TERMS AND CONDITIONS

We reserve the right to modify these Terms at any time without prior notice. Changes will take effect when posted on our website and/or announced via other means.

12. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by, and construed in accordance with, the laws. Any disputes arising out of or related to these Terms shall be resolved through binding arbitration in accordance with the applicable rules of the jurisdiction's governing authority.

13. TERMINATION OF SERVICES

We reserve the right to suspend or terminate your access to our Services at any time without notice if we reasonably believe that you have breached these Terms, engaged in unfair gaming practices, or used our Services for unauthorized purposes.

By accessing and using our services, you acknowledge that you understand and agree to be bound by all terms, conditions, policies, and procedures outlined above. If you do not accept these Terms in their entirety, please refrain from accessing the service.